Applied Technical Services Corporation, a leading supplier of printed circuit board assembly, systems assembly and electronics contract manufacturing services, is pleased to announce today that it has received the highest overall award in the electronics manufacturing services (EMS) category in Circuits Assembly Magazine’s annual Service Excellence Award program for the 2nd consecutive year. Additionally, Applied Technical Services Corporation has now been recognized in the Service Excellence Awards (SEA)program for the 4th consecutive year.
This highest award from Circuits Assembly goes to companies who, like Applied Technical Services, received the highest ratings, as judged by their own customers, in each of the qualifying categories:
• Dependability/Timely Delivery
• Manufacturing Quality
• Value For Price
Circuits Assembly Magazine acts as an independent third party to solicit feedback from each participating contract manufacturer’s customers to determine the competition results. Applied Technical Services won the top prize among EMS companies with annual revenues between $ 20 million and $ 100 million.
In 2007, ATS embarked on a “Drive for Five Program” which placed our customers as the number #1 priority in terms of providing both outstanding customer service and superior operational performance. Every year, ATS customers participate in an in-depth third party interview focused on five (5) key areas: (1) On Time Delivery, (2) Quality, (3) Price-For-Value, (4) Technology and (5) Responsiveness. The overall feedback gathered is used to develop a strategy for the following year. In 2010, ATS introduced quarterly online surveys to get more timely feedback, which complemented our periodic customer business review meetings.
“Now that we have established a new ATS standard for customer service, our goal for 2013 and beyond is to remain Number #1 in customer service across our industry. I’m confident that the ATS TEAM will continue to meet the increasing expectations from our customers relative to service quality across the demanding EMS industry. On behalf of our valued customers, I would once again like to thank our employees for their hard work and unwavering focus on the customer,” said George Hamilton, CEO of Applied Technical Services.
About Applied Technical Services, Inc
Applied Technical Services is a leading provider of contract manufacturing services including a wide variety of circuit designs, printed circuit board assemblies and integrated final assemblies. ATS provides manufacturing solutions for original equipment manufacturers throughout the US and Canada who are in the medical, industrial control, military, aerospace and energy markets. Headquartered in Everett, WA, the company also operates facilities in Hermosillo, Mexico and has business development offices in Seattle and Chicago. For further information, visit www.atscorp.net.