Posts Tagged ‘EMS Insider’

Beyond Outsourcing Post #2: 10 Global Trends and Implications for OEMs

CBA is publishing a series of articles based on our ground-breaking study, Beyond Outsourcing, released to Outsourcing Navigator Members late last year.

The first introductory article can be accessed here>>>

The second article in the series describes the 10 global trends OEMs are currently facing as they redesign their global supply solution.

1. EMS/ODM Prices Are Converging.

For the OEM, using an Original Design Manufacturer (ODM) model historically delivered a cost benefit over an EMS because ODMs provided an off-the-shelf design and fewer ancillary services.  OEMs that used the ODM approach gained something in time to market, but arguably lost something in competitive advantage due to innovation. However, the cost advantage for OEMs who use this approach is disappearing as ODM costs have been driven up by the OEM community’s expectations over the past decade (especially from the supply-chain and SG&A perspective.)

IMPLICATION: If you are depending on an ODM model you should be actively exploring other options.

2. Regionalization Is Gaining Momentum.

What started as a trickle has become a stream. It is not a torrential river yet, but substantially more than a trickle and momentum is building. With rising transportation and global labor costs, combined with increasing global risk, OEMs in the midmarket have come to understand that a cross-hemispheric supply solution is not cost effective.

IMPLICATION: More OEMs are designing a supply solution where they build in the region for the region.

3.  Global Capacity Utilization Is Increasing

While outsourcing began as a way for OEMs to convert fixed cost (e.g. plant equipment, buildings, etc.) to a variable basis, as EMS capacity increased, OEMs became focused on securing continuous cost reductions. Today, hardware manufacturing has become a commodity and OEMs rely on continuous cost reductions for manufacturing to stay competitive.

EMS companies were able to accommodate ongoing cost reductions for many years as they had underutilized factories they needed to fill (including over a hundred OEM divestitures). That reality is changing. In short, perhaps the biggest risk facing OEMs is the fact that available global capacity is now reaching full utilization and prices are not likely to continue on their downward trajectory.

Our data shows a significant reduction in the supply of EMS capacity and we have forecasted that if additional capacity doesn’t come on-line within the next two-three years demand will exceed supply.

IMPLICATION: While overall capacity may not change, more of the available capacity may be going offline due to changing business models and other trends. With demand exceeding supply, prices must rise for EMS services.

4.  Labor Costs in China Are Rising Far Faster than Anyone Predicted.

Our data indicates that for electronics manufacturing, there is not an unlimited supply of low cost labor in China, in spite of the huge population. Pressure from human rights organizations; rising middle class expectations, and government regulation to avoid social unrest have contributed to the rapid rise in wages. CBA forecasts that labor costs will continue to rise for at least the next two to three years.

IMPLICATION: Does this mean OEMs should exit China immediately? Probably not; but a thoughtful well-developed alternative solution that is fully congruent with an OEM’s immediate and long-term needs should already be in development.

5.  Slower Rate of Growth of Electronics Outsourcing

The EMS penetration rate is the percentage of electronics total available market (TAM) that has taken the plunge to outsourcing to an outside entity for manufacturing services. This measure is the baseline upon which the industry has historically based its growth forecasts. CBA has watched the rate of growth of the EMS industry slow.

IMPLICATION: Finally the industry is realizing that outsourcing is not one size fits all and the heady days of double digit, year-on-year sequential growth in outsourcing are behind this industry.

6.  Risk in the Supply-chain Has Reached Unprecedented Levels

The risks involved in global electronics hardware manufacturing are increasing. Few would argue that statement. Yet many would argue that these risks, including geopolitical instability, turmoil in the financial system, and certainly natural disasters, are beyond the control of most strategic planners, so why even worry about them? Thankfully most front-line managers understand that even in the best of times outsourcing is an inherently risky proposition best controlled with careful planning and thoughtful execution; unfortunately this insight seldom reaches the C-Suite.

IMPLICATION: Many OEMs are reconsidering their entire supply solution to mitigate risk and thereby reduce their true costs.  The question is whether or not these insights will be embraced by executive management in time?

7.  The Demand Cycle Has Shortened

Most OEMs simply don’t know what they need until something is sold; and then they need it from their manufacturers within days not weeks. And further complicating the situation, most refuse to maintain finished goods inventories or operate in-house manufacturing capabilities in parallel to their outsourcing suppliers which would dramatically improve their response times.

For a few years, ‘Lean Manufacturing’ looked like it would provide an answer, but Western industry simply could not bring itself to fully embrace the approach with its many operational disciplines.

What we are left with is a dysfunctional system where OEMs refuse to place firm commitments, where forecasts are meaningless, where the outsourcing industry is afraid to order anything until the last possible minute and the downstream supply chain routinely labels everything as non-cancelable/non-returnable. Meanwhile the ‘express delivery’ service industry reaps the rewards of the industry being behind the demand curve.

IMPLICATION: The expectation is that, just like in the virtual world, an almost infinite array of choices of physical products should be available instantly. This trend is unlikely to reverse.

8.  Fewer Resources at OEMs

As the so-called ‘outsourcing dividend’ has finally begun to dry up, OEM top-level executives have begun squeezing every internal element of their own enterprises in an attempt to preserve profits.

Beyond general cost-cutting in travel, internal support activities and miscellaneous expenses/benefits we’ve also noticed an even more unsettling trend:  elimination of the outsourcers themselves. These are the operations managers and supply chain specialists who understand manufacturing well enough to manage a complex cross-enterprise supply solution.

IMPLICATION: There are far too few people within most OEM organizations with ‘tribal knowledge’ about manufacturing; almost no one is left that truly understands the real risks and costs, or appreciates the value.

9.  EMS Are Trying to Diversify Their Revenue Streams

The EMS industry has been actively expanding their services offering deeper into the product lifecycle as a means of diversifying their revenue stream in pursuit of margin improvement. In spite of a significant effort on the part of the EMS community, during the past decade the acceptance rate for these life-cycle services has not been particularly high. The most probable reason that OEMs haven’t embraced these new services is they’ve become so conditioned to commodity based pricing for PCB & Box Build that they don’t want to pay for the actual costs of these extras. In fact, many OEMs have started moving in the other direction, exerting more control internally over several stages of the product lifecycle.

IMPLICATION: The EMS industry’s efforts to improve financial performance are not working.

10.  The Global Market Is Not What Was Expected

Capturing global demand is a potential opportunity for nearly any type of business, electronics being no exception. With demand in the developed world slackening due to the continuing hangover from years of excess spending on both the public and private level, emerging markets have become nearly everyone’s best hope for growth.  Yet demand for OEM products in emerging markets for the most part requires a middle class willing and able to spend on imports. Simply manufacturing a product in an emerging market is not a guarantee that local buyers for that product will magically appear, contrary to what many OEMs believed.

IMPLICATION: The opportunities of a truly global marketplace have proven irresistible, yet elusive.

Next month:  Beyond Outsourcing Post #3: OEM Risk Ranking of EMS Service Offerings.

EMS companies have expanded their service offerings to include such things as design services and aftermarket support in an effort to improve margins. Our next article reveals what OEMs really think about the risk to them of engaging with their EMS in these arenas.

Next Evolution for Outsourcing

How We Got Here

The global outsourcing phenomenon is entering a new phase. EMS prices are rising; geopolitical risk and uncertainty are increasing, and many OEMs are reconsidering their global solution, including abandoning outsourcing altogether for certain segments of the product lifecycle. The relationship between OEMs and their EMS providers is worse than it has ever been. The level of mistrust is very high. EMS are disengaging with unprofitable customers at the same time that OEMs are demanding increasingly draconic cost reductions and onerous terms and conditions.

Something has got to give.

And when it does, global capacity shifts will impact all end markets and sizes of companies, from the Goliath fringe to the most regional.

Late last year, CBA published an Outsourcing Navigator Council Report, ‘Beyond Outsourcing’ that outlined some of the characteristics of the next phase in global electronics manufacturing. We looked at the industry’s past; did a deep dive into our database of case studies, and conducted in-depth interviews with the industry’s key players. The results are a guide for OEMs on how to move forward into this next evolution, learning from the mistakes of the past. What is that quote? ‘Those who refuse to study the past are doomed to repeat it.’

Today we launch a series of articles to discuss the key findings from the Beyond Outsourcing Report. There will be five articles, released on the first of the month:

1. Introduction and Background: How We Got Here

2. 10 Macro Trends Driving Outsourcing

3. OEM Risk Ranking of EMS Service Offerings

4. Outsourcing Alternatives

5. Buy or Build?

This article will start the series by briefly describing how we got to this point. Originally, OEMs designed, developed, and manufactured most —if not everything—that went into their products, hence the name ‘Original Equipment Manufacturer’. Then as technology evolved and became more pre-packaged and ubiquitous (e.g. integrated replaced discrete logic and modular construction supplanted elemental designs) product differentiation shifted from a matter of functionality to an issue of cost-versus-performance.

This created a high-degree of ‘product churn’ in the market place and life-cycles began to shrink. As a result, sales forecasts became increasingly unreliable due to demand fluidity brought about by shifting user preference. In reaction, OEMs looked for methods to shift their fixed-costs to a variable basis, as utilization rates in their internal factories became progressively more difficult to predict and control.

The outsourcing industry, initially on a consigned basis, began as a means by which to ‘buffer’ these peaks and valleys in the OEM’s manufacturing requirement, but these companies soon gained greater responsibility as their service offerings expanded. OEMs continued to shrink investment in internal capabilities and outsourced more functions, more often. Eventually they began to dismantle their internal operations and launch large scale divestiture programs.

These actions, coupled with the impact of globalization, and an unprecedented economic downturn post Y2K, created a supply-demand imbalance in the EMS industry (favoring the OEM) and prices for manufacturing services dropped precipitously.

This advantage was embraced broadly by OEMs who quickly came to rely upon this recurring windfall to prop up their eroding margins. So when EMS pricing ultimately hit the bottom of the pricing curve, they saw little choice but to abandon their existing supply-base and transfer their outsourcing requirements to lower-cost solutions such as China.

This left many midmarket OEMs without a supportive, low-cost, local alternative for the early and late stage elements of their product life-cycle, and many simply resigned themselves to off-shoring these requirement to suppliers whose value-proposition was little more than a high-volume producer of low-cost goods in some regionally remote geography.

In many if not most cases, this provenance resulted in a cumbersome, expensive, and ineffectual solution that still plagues many of these OEMs, who continue to struggle with a cascading set of requirements that remain inadequately or totally unfulfilled. In short, the “baby was thrown out with the bathwater” a consequence certainly not intended but very real indeed. And while a sea-level change in outsourcing now appears inevitable, the question remains – will these shifting tides ultimately solve the issues that have resulted?

Clearly, in-sourcing much of the product life-cycle including; prototyping, NPI, EOL and on-going support (if not the full production requirement) would not be free, but neither would it be as expensive as many people believe. High quality, well maintained equipment of all types is in surplus throughout North America and Western Europe, as are the human resources necessary to perform these tasks. And for a midmarket OEM with an outsourcing spend of as little as $50-100 million per year, a persuasive financial argument can easily be made for in-sourcing.

As each OEM’s situation is different, each OEM’s solution will be unique. This series of articles is intended to stimulate a discussion of how OEMs can re-think outsourcing starting with a clean slate. So use these suggestions only as a starting-point and aggressively seek out or craft a wholly custom solution that complements and harmonizes with your requirements. What is most important is not which option you choose, but rather that you choose an option that integrates a life-cycle based solution into your manufacturing strategy.

Next month: 10 Macrotrends Driving Outsourcing

For more information about the full report, contact Jennifer Read, Jennifer@charliebarnhart.com; Eric Miscoll, eric@charliebarnhart.com

Roundtable from APEX on Opportunities in Mexico

Mexico seems to be enjoying a well earned renaissance; to find out why Philip Stoten hosted IPC Market Research Analyst, Sree Bhagwat and Charlie Barnhart & Associates consultant, Eric Miscoll in this debate on the challenges and opportunities facing the country in light of recent on-shoring or regionalization trends.

Eric Miscoll on panel at APEX: Onshoring, Reality or Myth?

http://www.emsnow.com/npps/story.cfm?pg=story&id=50677

EMSNow’s Philip Stoten chairs a debate on the phenomenon that has been called onshoring, reshoring and regionalisation.  The panel, which include Sharon Starr, Director of Market Research at IPC, Dale Kersten, VP Operations Global Engineering, Sanmina and Eric Miscoll of Charlie Barnhart & Associates, discuss business returning to North America, what that means to domestic EMS companies and to Mexico.  They explore smarter more regionalised outsourcing solutions and the myths surrounding labour rates and total cost of manufacture.

CBA Industry Resolution for 2013

T’is the season for quiet reflection, taking stock of who’s been naughty and nice and so forth, so we recently began thinking about New Year’s resolutions for our family members. Some of us have young adults under our supervision; in fact, as we were sitting in the emergency room recently, where one of our young adults was being treated for a broken arm caused by an ATV accident, we realized that our advice should be short and sweet in order to be most effective.

So it is in that spirit that we submit CBA’s 2013 Electronics Industry New Year’s Resolution:

“Try not to do anything stupid next year!!!”

For the electronics industry, it’s no secret that 2013 is going to be challenging. Many global trends that have been percolating for a decade are likely to come to a boil. The sovereign debt problems of developed nations, the geopolitical unrest in emerging markets, the rising labor rates in ‘low cost regions’, as well as major market shifts around the world, will likely test the mettle of many managers of electronics companies as they guide their company’s manufacturing strategies.

Given this less than rosy outlook, the new buzz word we have been hearing – ‘re-shoring’ –gives us reason for pause, as in our opinion, this word echoes much of the nonsense that was bandied around during the recent electoral silly season. Political candidates curried favor by promising to bring manufacturing jobs back to the US. This is in contrast to what is actually happening within the global electronics manufacturing industry today, a return to ‘regionalization’ (or build in the region for the region.)

Make no mistake. Building in the region, for the demand from within that region, is a good idea and a trend we have been tracking for the past couple of years.  But the word ‘re-shoring’ implies something completely different. To us it sounds more like public relations amd plaques for corporate social responsibility than a viable means of reversing the knee-jerk reaction to the Groupthink that led to the wholesale transfer of work to China about 10 years ago.

If the decision is made to change the current manufacturing approach (always an expensive proposition), then first do a thorough buy vs. build analysis of your company’s unique situation, taking into account the entire product lifecycle and starting with a clean slate. Understand thoroughly the current costs of manufacturing, both internal and external, and then construct a global supply solution, embracing the capabilities and requirements of both your internal operations and your potential supply base. For large OEMs that probably means building in the region for the region, no matter which continent that happens to involve. But for smaller to mid-market OEMs,  that probably means in their home region, not around the world.

OEMs of all sizes that do this type of analysis can rest assured they will be keeping the CBA 2013 New Year’s Resolution for the Electronics industry in spades.

Speaking Truth to Power on Vietnam

One of the ways our Outsourcing Navigator Council members use our data is to help the manufacturing operations team push back when told by senior management to do something the ops team knows will be catastrophic. Since our data are from real-time industry-specific case studies, and can be tailored to like-kind, scale equivalent analysis, this approach is usually quite compelling, and we have been part of some heroic rescues by the hard-working folks on the front lines for, especially, low to medium volume, complex electronics OEMs.

Recently, journalists and other industry tourists have published cheerful and well-meaning articles about Vietnam, expressing positive surprise at the high level of expertise available in the country. This caused us a quiet ‘uh-oh’ as we anticipated a new round of client complaints about C-Suite pressure to ‘drop everything and move manufacturing to Vietnam’ as labor costs in China escalate.

So let’s look at the facts. Vietnam is a small (size of New Mexico) populous  (9th in the world) country that’s listed as ‘lower middle income’ on the World Bank rankings. It has a per capita income of US$1,100. It experienced a boom in FDI in the late 1990s and early 2000s, accelerating during that decade and after joining the WTO in 2007; investment by the electronics industry included Jabil, Foxconn, Sparton, and others who set up EMS facilities, mostly serviced in industrial parks around HoChiMinh City and Hanoi. Its supply chain ecosystem was enhanced when Avnet bought a local distributor in 2009.

However, CBA’s Outsourcing Navigator Council global capacity utilization table shows Vietnam losing favor in each of the last 4 quarters. Why?

One reason is infrastructure. All the things C-Suite executives take for granted that are necessary for the highly complex human activity known as manufacturing: reliable power, internal transportation system; telecommunications, water and sanitation. These support systems are better than they used to be in Vietnam, but add risk to manufacturing there.

The second reason is skilled labor. While there may be 89 million people in Vietnam, the urbanization rate is still only 30%, compared with 47% in China and 72% in Malaysia. Many Vietnamese young people want to be engineers, but  you might find nearly as many skilled Vietnamese engineers if you send your work to the Jabil facility in Tempe, Arizona as their facility in HCM City. Sons and daughters of the intellectual cream of South Vietnamese ex-pats escaping the ‘Reeducation’ camps of the 70s and 80s are disproportionately represented in the undergraduate engineering programs across the U.S. These well-educated U.S. citizens return to Vietnam and spend money during Tet, but don’t typically want to return there to work. They’d much rather stay in the U.S. where they can speak their minds about the government of Vietnam without fearing reprisals.

The third reason is Ease of Doing Business. Vietnam is a Communist country, where corruption and inefficiency are a way of life, and the current global economic crisis is exacerbating the problems of a managed economy. The country dropped 8 points on the World Bank’s Ease of Doing Business Ranking, from 90th in 2011 to 98th in 2012, out of 183. Just to put that in perspective, China is ranked at 91, Zambia 84,  Belarus is 69, Kazahkstan is 47, and Tunisia comes in at 46. The government is scrambling to initiate economic and fiscal reforms of banks and state owned enterprises (which represent 40% of GDP)  as the country’s inflation rate soared to the highest in the region, averaging 18% in 2011.

So, aside from the fact that it’s a great country to visit with beautiful beaches, why would it make sense to move an electronics manufacturing program from any geography to Vietnam, when the risks are high and increasing?

Good question.

First Ever EMS-Only Executive Council Session Oct. 24 Santa Clara

Our next Outsourcing Navigator Council (ONC) meeting will be entirely focused on the challenges of managing an EMS business.

EMS Business Leaders are invited to attend this comprehensive strategic planning session focused on the data and insights needed to successfully manage an EMS business for both near term and long term profitability.

CBA has teamed up with Southwest Securities and ITM Consulting to give EMS Executives the business intelligence they need now.

The theme of the day is Finding Opportunity in the Current Global Electronics Manufacturing Environment. Ray Carpenter, director and head of electronics investment banking at Southwest Securities and Phil Zarrow of ITM Consulting will join CBA Principals for an intensive, no-holds barred day of solution-oriented discussion about the challenges and opportunities arising from global trends.

Topics include:

  • List of actions to perform to maximize the net sale value of an EMS business
  • Implementing Lean Six Sigma for significant improvements in profitability
  • Beyond Outsourcing: The Future Landscape of Global Electronics Manufacturing, ONC report update
  • Expanding into higher margin services: is that strategy working? What the data say.
  • Is EMS industry finally at the financial brink? Options for a business model overhaul.

This data-intensive event is open to Non-members. It’s a chance to get to know our methodologies. And your Workshop registration fees will apply to membership should you decide to join this year.  (Check out our FAQs about the Council.)

What: ONC EMS-Only Member Meeting and Public Workshop

When: October 24; 9:00 AM- 4:00 PM

Where: Santa Clara Hilton Hotel, 4949 Great America Parkway, Santa Clara, California

Cost: This event is Free to Outsourcing Navigator Council members

Workshop Pricing:

  • ONC Members: FREE
  • Non-members**:  $250 if registered in advance,
  • $300 at the door (**Workshop fee applies to 2012 ONC membership)

This is a limited seat event, so do not wait! Sign up today.

Full agenda and registration link here>>>

Reshoring study echoes CBA data from 5 quarters ago.

It is good to see others catching up with what we have been saying for over a year, and for those companies involved in this trend the need for consistent, objective benchmark data to make the right decisions is critical. That’s what joining our Outsourcing Navigator Council is all about.

Five EMS Industry Trends You Can’t Afford to Misread

1. EMS/ODM prices are converging.

IMPLICATION: For the OEM, using an ODM model historically delivered a cost benefit over an EMS. This is no longer true because costs have been driven up by OEM demands. If you are depending on an ODM model you should be actively exploring other options.

2. Regionalization is gaining momentum.

IMPLICATION: More OEMs are designing a supply solution where they build in the region for the region. Are you?

3. Global capacity utilization is increasing

IMPLICATION: Our data shows dramatic reduction in the global supply of EMS capacity. What happens when demand exceeds supply?

4. Labor costs in China are rising far faster than anyone predicted 5 years ago.

IMPLICATION: Does that mean you should exit China immediately? Knee-jerk reactions rarely pay off.

5. Slower Rate of Growth of Electronics Outsourcing

IMPLICATION: Finally the industry is realizing that one size does not fit all; EMS and OEM companies must find new sources of value in the outsourcing relationship. Many OEMs are reconsidering their entire supply solution to mitigate risk and reduce cost.

Attend the EMS industry’s Most Important Event of 2012 to learn how to navigate these critical trends to optimize your outsourcing solution.

Our last Outsourcing Navigator Council members meeting  was a two-day event hosted by member company, Teradyne at their corporate facilities outside Boston in May.

(Check out our FAQs about the Council.)


CBA Client news: ATS Corporation wins Circuits Assembly Award. Again.

Applied Technical Services Corporation, a leading supplier of printed circuit board assembly, systems assembly and electronics contract manufacturing services, is pleased to announce today that it has received the highest overall award in the electronics manufacturing services (EMS) category in Circuits Assembly Magazine’s annual Service Excellence Award program for the 2nd consecutive year. Additionally, Applied Technical Services Corporation has now been recognized in the Service Excellence Awards (SEA)program for the 4th consecutive year.

This highest award from Circuits Assembly goes to companies who, like Applied Technical Services, received the highest ratings, as judged by their own customers, in each of the qualifying categories:
• Dependability/Timely Delivery
• Manufacturing Quality
• Technology
• Responsiveness
• Value For Price

Circuits Assembly Magazine acts as an independent third party to solicit feedback from each participating contract manufacturer’s customers to determine the competition results. Applied Technical Services won the top prize among EMS companies with annual revenues between $ 20 million and $ 100 million.

In 2007, ATS embarked on a “Drive for Five Program” which placed our customers as the number #1 priority in terms of providing both outstanding customer service and superior operational performance. Every year, ATS customers participate in an in-depth third party interview focused on five (5) key areas: (1) On Time Delivery, (2) Quality, (3) Price-For-Value, (4) Technology and (5) Responsiveness. The overall feedback gathered is used to develop a strategy for the following year. In 2010, ATS introduced quarterly online surveys to get more timely feedback, which complemented our periodic customer business review meetings.
“Now that we have established a new ATS standard for customer service, our goal for 2013 and beyond is to remain Number #1 in customer service across our industry. I’m confident that the ATS TEAM will continue to meet the increasing expectations from our customers relative to service quality across the demanding EMS industry. On behalf of our valued customers, I would once again like to thank our employees for their hard work and unwavering focus on the customer,” said George Hamilton, CEO of Applied Technical Services.

About Applied Technical Services, Inc
Applied Technical Services is a leading provider of contract manufacturing services including a wide variety of circuit designs, printed circuit board assemblies and integrated final assemblies. ATS provides manufacturing solutions for original equipment manufacturers throughout the US and Canada who are in the medical, industrial control, military, aerospace and energy markets. Headquartered in Everett, WA, the company also operates facilities in Hermosillo, Mexico and has business development offices in Seattle and Chicago. For further information, visit www.atscorp.net.